1. Refund Eligibility:
1.1 Consulting Fees:
Refunds may be considered for consulting fees under the following circumstances:
If the Client decides to cancel services before the commencement of the consulting work.
If the Consultant is unable to fulfill the agreed-upon services.
1.2 Expenses:
Reimbursement for expenses is contingent upon the nature of the expense and whether it is non-refundable in its entirety.
2. Refund Process:
2.1 Refund Request:
All refund requests must be submitted in writing to info@careersfirstchoice.com within 10 days of the occurrence that necessitates the refund.
2.2 Documentation:
The Client may be required to provide supporting documentation or evidence to substantiate the refund request.
2.3 Review Process:
Refund requests will be reviewed promptly, and the decision to approve or deny will be communicated to the Client within [number] business days.
3. Refund Amount:
3.1 Consulting Fees:
Approved refunds for consulting fees will be processed, minus any non-refundable fees or expenses incurred by the Consultant up to the date of the refund request.
3.2 Expenses:
Refunds for expenses will be contingent upon the recoverability of those expenses.
4. Non-Refundable Fees:
4.1 Initial Consultation Fees:
Any fees charged for initial consultations, assessments, or diagnostic services are non-refundable.
4.2 Materials and Resources:
Fees related to materials, resources, or third-party services already purchased or engaged for the benefit of the Client are non-refundable.
5. Dispute Resolution:
5.1 Mediation:
In the event of a dispute regarding a refund, both parties agree to participate in good faith in a mediation process to resolve the issue.
5.2 Arbitration:
If mediation does not lead to a resolution, any remaining disputes shall be resolved through binding arbitration in accordance with the laws.
6. Changes to the Refund Policy:
6.1 Policy Updates:
Careers First Choice reserves the right to modify, amend, or update this refund policy at any time. Clients will be notified of any changes through the official company website or direct communication.
By engaging in the educational consulting services provided by Careers First Choice, the Client acknowledges and agrees to be bound by the terms of this refund policy.
